Legal

Legal

Privacy Policy, Terms of Use, and Refund Policy.

Privacy Policy Terms of Use Refund Policy
Privacy Policy

How we handle your data

Effective date: 21 July 2026

1. Information We Collect

We collect your name, email, phone number, car preference, and payment transaction reference. We do not store card details. We also collect device and browser data for analytics purposes.

2. How We Use Your Information

We use your information to match buyers with authorised dealers, process commitment fees, conduct pre-delivery inspections (PDI), and improve the platform.

3. Who We Share It With

No dealer receives your contact information before you explicitly select them. We do not sell your data. We may share aggregated, non-identifying analytics with partners.

4. Data Storage

Your data is stored in secure cloud infrastructure. We are an Indian company subject to Indian data protection law.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by writing to admin@carbounty.com.

6. Cookies

We use minimal cookies for session management only. We do not use cross-site tracking cookies.

7. Changes to this Policy

We will notify registered users of any material changes to this Privacy Policy.

8. Contact

URBANFLEET TECHNOLOGY PRIVATE LIMITED — admin@carbounty.com.

Terms of Use

The terms that govern your use of CarBounty

Effective date: 21 July 2026

1. Acceptance

By using carbounty.com you agree to these Terms.

2. Platform Nature

CarBounty is a technology platform that facilitates introductions between car buyers and authorised dealers. CarBounty is not a dealer, manufacturer, or intermediary in the car sale.

3. Buyer Obligations

Buyers must provide accurate information, demonstrate genuine intent to purchase, and comply with the commitment fee terms.

4. Dealer Obligations

Dealers must maintain authorised status, provide accurate offers, and comply with CarBounty's Wallet terms.

5. Commitment Fee

The ₹1,999 commitment fee is governed by the Refund Policy below. It is not a booking amount for a car.

6. Offer Rooms

CarBounty does not guarantee that a private offer will be made or accepted within any Closed Virtual Offer Room. The terms of any car sale are between the buyer and the selected dealer.

7. PDI

CarBounty's PDI is an assisted visual inspection. It does not constitute a warranty or guarantee of vehicle condition.

8. Limitation of Liability

CarBounty's liability is limited to the fees paid to CarBounty, not to the value of any car transaction.

9. Governing Law

These Terms are governed by Indian law. Disputes are subject to the courts of jurisdiction in Gurugram, Haryana.

10. Changes

We may update these Terms from time to time. Continued use of the platform constitutes acceptance of the updated Terms.

Refund Policy

When the commitment fee is refunded

Effective date: 21 July 2026

Refundable conditions

The buyer commitment fee of ₹1,999 is refundable under the following conditions:

Non-refundable conditions

The commitment fee is NOT refunded in the following cases:

Refund timeline

Refunds are processed within 7–10 working days from eligibility confirmation. All refunds are made to the original payment source.

Refund queries

For refund queries, write to admin@carbounty.com with your registered phone number and room ID.